Privacy Policy

Last Updated: July 15, 2023

At Pizza Depot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Data Collection

We collect information that you provide directly to us when you:

  • Create an account: When you register for an account, we collect your name, email address, phone number, delivery address, and password.
  • Place an order: When you place an order, we collect payment information, order details, delivery instructions, and order preferences.
  • Contact us: When you contact our customer service team, we collect the information you provide in your communications.
  • Participate in surveys or promotions: When you participate in a survey or promotion, we collect your responses, contact information, and demographic information.
  • Subscribe to marketing communications: When you subscribe to receive promotional materials, we collect your contact information and preferences.

We also automatically collect certain information when you use our website or mobile application, including:

  • Technical information: This includes your IP address, browser type, operating system, device information, and browsing patterns.
  • Location information: With your consent, we collect precise location information to provide location-based services, such as finding nearby restaurants and delivery tracking.
  • Usage information: This includes information about how you interact with our services, such as the pages you visit, the links you click, and the features you use.

How We Use Your Data

We use the information we collect for various purposes, including:

  • Providing our services: We use your information to process and fulfill your orders, manage your account, and provide customer support.
  • Personalizing your experience: We use your information to personalize your experience with our services, such as recommending products based on your order history and preferences.
  • Marketing and advertising: With your consent, we use your information to send you promotional materials, special offers, and other marketing communications. We may also use your information to serve targeted advertisements.
  • Improving our services: We use your information to improve our website, mobile application, and services, and to develop new products and features.
  • Ensuring security: We use your information to protect our services, prevent fraud, and ensure the security of your account.
  • Complying with legal obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct inaccurate or incomplete information about you.
  • Deletion: You have the right to request that we delete your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Withdrawal of consent: You have the right to withdraw your consent at any time if we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a better online experience. Cookies are small text files that are stored on your device when you visit a website.

We use the following types of cookies:

  • Essential cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. However, if you block all cookies, some features of our website may not function properly.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pizza Depot Ltd.

997 Hunter Harbours

Brucechester, ME14 4NL

United Kingdom

Email: [email protected]

Phone: +44 081 939 8782